Isabel in the Government Sector
Abstract:
Isabel, a learning design professional in Peru’s government sector, transitioned into instructional design 20 years ago while working as an agronomist on a multidisciplinary team. Her initial role involved improving technical training for farmers to produce export-quality coffee by simplifying dense content and technical jargon. Isabel later pursued roles in non-profit organizations, driven by her passion for social development.
I’m Peruvian! Right now, I’m working in an urban environment that is quite different from the rural environment, in which I worked for many years. For 15 years, I was working with people in rural areas in Peru where there is low quality of life and a lack of quality education. When I started that job, the people I used to train had some elementary education and some others had some secondary education. Today, I am in a different type of organization where the majority of the learners have a master’s degree. Some even have master’s degrees from abroad. So, as a learning designer I have shifted from working with different learner populations.
Key takeaways emphasize the importance of strong analysis skills in instructional design, particularly during the ADDIE framework’s analysis phase. Competencies include needs analysis, contextual understanding, and task analysis to transform complex content into digestible learning materials. Isabel also highlights leveraging cultural insights from diverse regions to tailor education for urban and rural learners. Her experiences underscore how instructional designers can bridge technical expertise with learner-centric approaches to create impactful training solutions across varied contexts.
There were other forms of culture represented in my work as a learning designer in the rural zone. For example, many women have authority at home. However, it is a public authority too. Many men trusted their wives so much when it came to making decisions. But in public, it is not acceptable that a woman would raise her voice or give her opinion. That behavior was reserved for the house. It made me realize that I also had to address the woman, even though the community leader was a man. So, it made me realize that we [the project team] had to work on two fronts. On the one hand, we worked creating training materials for the men but I also had to build confidence that change was important in the female group with the wives. It was very important to me when I arrived in a new rural community to understand the rules and that is why I took anthropology, because I learned that the performance changes that I wanted to do were not exclusively educational or learning issues, they were also cultural issues. Anthropology gave me some tools to identify the power players that were inside the community, sometimes, disguised.
Romero-Hall, E. (2025). Learning Designers in Context: Examining Practices Across the Global South. Routledge. https://doi.org/10.4324/9781003270591

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