Inside “Learning Designers in Context”: Chapter 2

Emilia in an International Financial Institution

Abstract:

Emilia, a learning design professional based in Chile and Spain, who brings a wealth of expertise to the field, supported by her academic achievements, including master’s degrees in instructional design and e-learning design. Her career spans diverse sectors such as mining, banking, energy, and public administration, where she has developed online training programs.

For me, the key to success [as a learning designer] consists of earning the client’s trust so that they let you do what you do best. I would tell people who want to get involved in this field to learn the instructional design process and to start with the basics, do not skip stages. I would recommend that the last factor that they consider is technology and for them to have a big toolbox of theories.

Emilia emphasizes the integration of instructional design theory with project management skills, advocating for tools like Gantt charts and critical path methods to enhance efficiency. She highlights the importance of evidence-based practices and clear communication to ensure meaningful design processes. Emilia also underscores the need for competencies in development, graphic production, and user experience design, aligning with research that stresses the interdisciplinary nature of effective e-learning. Additionally, she advocates for ethical decision-making in instructional design to address its value-laden nature. Her insights provide valuable guidance for learning designers navigating complex organizational contexts.

Romero-Hall, E. (2026). Learning Designers in Context: Examining Practices Across the Global South. Routledge. https://doi.org/10.4324/9781003270591

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